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MAIA.AI
AI phone assistant for food trucks, snack bars and kiosks

The AI that picks up while you're working the food truck

Hands in the dough, at the grill or behind the counter, you can't pick up: every missed call is a takeaway order that walks straight to the competitor next door. Maia answers in under a second, 24/7, takes the full order (items, extras, ingredient removals, drinks), works out the total and offers a realistic pickup slot. During a busy lunch or dinner service, a food truck or snack bar can easily lose 10 to 25 orders a day to missed calls. Maia always answers, even at the peak of the rush.

No commitment
Fully GDPR compliant
From €79/month excl. VAT

Alone behind the counter, you can't do everything at once

📞

The phone rings right in the middle of service

Lunch, dinner, weekends, market days or events: that's exactly when it rings AND when you're at the grill, the counter and the till. During a rush, 30 to 50% of calls go unanswered because your hands are full. Every missed call is a takeaway order that vanishes.

📍

Location and hours that change all the time

A food truck that moves around, a market kiosk, a snack bar with variable hours: your customers never know where or when to find you. So they call to check... and reach no one. Maia announces today's location and up-to-date hours, automatically.

🛵

100% of revenue comes through the counter

No dining room, no margin for error: your revenue depends entirely on counter sales and takeaway or pre-booked orders. A customer who can't reach you orders elsewhere and doesn't come back. On an average ticket of €8 to €20, the losses add up fast.

What Maia handles for your takeaway business

Complete takeaway order taking

Maia notes the items, the <strong>extras, ingredient removals and drinks</strong>, works out the total against your price list and offers a realistic pickup slot based on your prep time. Everything is ready when the customer reaches the counter.

Today's location and hours

On the move or working variable hours? Maia announces <strong>today's location and up-to-date hours</strong> to every caller, without you having to pick up. No more customers turning up for nothing or giving up.

Answers to common questions

Menu, prices, <strong>allergens, payment methods</strong>, estimated wait time: Maia answers everything that comes up over and over, in seconds, while you stay focused on service.

Quotes for groups and private events

Weddings, corporate catering, markets, events: Maia gathers the details of the request and <strong>only transfers the critical ones to you</strong> (large order, complaint, off-menu question). Everything else is handled on its own, with a report in your dashboard.

A phone clerk who never leaves their post

Maia is the front-of-house employee you don't have time to be when you're cooking. It picks up, takes the order, reassures the customer and only bothers you for what matters.

  • 24/7, lunchtimes, evenings, weekends and public holidays - your customers order and ask their questions even when both your hands are full. Maia always answers, in under a second.
  • Zero lost orders during the rush - even when 3 or 4 calls come in at once, Maia takes them all in parallel. A food truck or snack bar recovers dozens of orders a week that used to go to the competition.
  • Location, hours and menu always up to date - you update the info once, Maia passes it on to every caller. Ideal for mobile food trucks and kiosks with variable hours.
  • A full report in your dashboard - every call, every order, every quote request is logged. You miss nothing and call the right customers back at the right time.

From €79/month excl. VAT

Cheaper than a Saturday-night extra hand, and on duty every day, around the clock. If Maia recovers just a handful of orders a week from calls you'd have missed, it's already more than paid for itself. No commitment, cancel anytime.

Food truck, snack bar, kiosk: your questions about the AI phone assistant

Does Maia really work for a food truck or kiosk that changes location?
Yes, it's actually one of its strengths. You tell Maia today's location and your hours (which can change from one day to the next), and it automatically passes them on to every customer who calls. No more answering 'where are you today?' or 'what time do you open tonight?' twenty times a day. Whether you're a mobile food truck, a market kiosk or a snack bar with flexible hours, Maia adapts. You update the info in seconds from your phone, and it's relayed immediately.
How does Maia take a complete takeaway order?
Maia follows your menu and your price list. It notes the items, the extras, the ingredient removals (no onion, no white sauce...) and the drinks, then works out the total automatically. It then offers a realistic pickup slot based on your prep time, so the order is ready exactly when the customer arrives. You find the full breakdown in your dashboard, ready to send to the kitchen, without ever having to step away from the grill or the counter.
Does it work during the rush, when several calls come in at once?
Yes, and that's exactly where Maia makes the difference. Unlike you, it can take several calls in parallel: no customer hits voicemail or a busy line. During a lunch rush or a Friday-Saturday night, a snack bar or food truck often loses 10 to 25 orders a day simply because no one can pick up. Maia recovers those orders while you stay focused on prep and counter service.
Does Maia handle questions about allergens, prices and payments?
Yes. Maia answers the common questions that come up over and over: the day's menu, prices, allergens, accepted payment methods and estimated wait time. That way you don't have to interrupt service for every call. If a question falls outside the scope (a very specific request, a complaint, something off-menu), it doesn't guess: it transfers you or takes a message so you can call back, with all the context already noted.
When does Maia transfer a call to me?
Maia is set up to only bother you with what's critical, not for every call. It handles takeaway orders, menu questions, location and hours on its own. On the other hand, it transfers you (or takes a detailed message) for large event or group orders (wedding, corporate, market), complaints and off-menu requests. The result: you keep control over what really matters, without being interrupted every five minutes by routine questions.
Is a real takeaway business already using Maia?
Yes. A takeaway pizzeria already uses Maia every day to take phone orders during service, without interrupting the kitchen. The principle is exactly the same for a food truck, snack bar or kiosk: a single operator (or a very small team) who cooks, serves and takes payment, and simply can't pick up during the rush. Maia fills that gap by capturing the orders that used to go to the competition. You can test it on your own business during the free trial before committing.

Don't let a single order walk to the competitor next door

Put Maia on the phone while you're at the grill. Free trial, no commitment, from €79/month excl. VAT. Fully GDPR compliant.

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