MAIA Solution rolls out its 24/7 AI phone assistant for French VSBs and SMEs

The French startup makes an assistant that answers 100% of calls accessible to VSBs, SMEs and freelancers, from €79 excl. tax/month

Avolsheim (Alsace), May 2026 - MAIA Solution, a French startup specializing in conversational artificial intelligence, offers MAIA, an intelligent telephone assistant available 24/7. The solution helps VSBs, SMEs, craftsmen and merchants stop missing customer calls, from €79 excl. tax per month.

A major problem for small businesses

In France, many VSBs and SMEs are unable to answer all their calls during peak hours. Each missed call represents a lost business opportunity, a degraded customer experience and an advantage given to the competition.

"A business that misses calls every day lets significant revenue slip away, often without even realizing it," explains Antoine Darmigny, president and co-founder of MAIA.AI. "Craftsmen, restaurateurs and merchants are often alone or understaffed. They must choose between serving the present customer or answering the phone. MAIA.AI solves this dilemma."

French conversational artificial intelligence

MAIA.AI uses cutting-edge conversational AI technology, developed in France, to understand and process customer requests in natural language. The virtual assistant can:

• Automatically answer calls 24/7
• Take orders and reservations with precision
• Summarize voicemails and alert the manager by email
• Provide information on products, services and hours
• Transfer calls to the right people if necessary
• Record and transcribe all conversations

"MAIA understands natural French, with its turns of phrase and accents," specifies Matthieu Kelhetter, managing director and co-founder. "We have optimized the solution specifically for the French market and the business sectors of our customers. It's like having a dedicated team member available permanently, without the constraints."

An accessible solution without commitment

Unlike traditional telephone reception solutions that require expensive equipment and complex contracts, MAIA.AI aims to be accessible:

Available today

MAIA is available right now for French businesses, with a no-commitment setup:

• ✨ Free trial, no credit card
• 🎁 No commitment, cancel at any time
• 🚀 Agent configured to your line of business
• 👥 Hands-on setup support from our team

"We build MAIA with our customers," explains Antoine Darmigny. "Their feedback from the field helps us improve the product continuously."

Security and GDPR compliance

All data is hosted on secure servers in Europe, with encryption in transit and at rest (TLS 1.3 + AES-256). MAIA.AI is fully compliant with the General Data Protection Regulation (GDPR).

"Security and confidentiality are our top priorities," assures Matthieu Kelhetter. "We guarantee that our customers' data never leaves the European Union."

Ambitious roadmap for 2026

MAIA.AI plans to significantly enrich its solution in the coming months:

Who can use MAIA.AI?

The solution is aimed at all business sectors:

• 🍕 Restaurants: Taking reservations and takeout orders
• 🐾 Veterinary clinics: Booking appointments and handling emergencies
• 🔧 Crafts: Managing quote and intervention requests
• 🛍️ Retail: Product information and inventory management
• 🏠 Services: Making appointments and providing information
• 🎯 And many more...

Availability

MAIA is available from today. Interested businesses can register at maiasolution.fr or contact the team at [email protected] to discover the solution. A free trial, with no credit card, lets you test before subscribing.